Wednesday, September 26, 2007
Friday, September 21, 2007
Wednesday, September 12, 2007
Sunday, September 9, 2007
Wednesday, August 22, 2007
Sorry for not participating activities on Week 6
I'm so sorry for not joining you guys on our group activities during Week 6 as I was too busy in helping my family in organizing my brother in-law wedding which held on 12 August at Penang and 19 August at PJ...sorry guys...really can't wait to meet you in the class.
Wednesday, August 15, 2007
Sunday, August 12, 2007
Sunday, August 5, 2007
Monday, July 30, 2007
Finding the Subject
Today I've been to Dr. Pet Bandar Baru Bangi (pet shop) to ask for their permission to become our subject for the case study. The owner of the pet shop was willing to become the subject and agreed to meet us again in this coming Thursday's evening for the interviewing session. Each of us need to construct some of questions which going to be asked during the interview later. I was really enjoyed this new experience and really looking forward to do the interviewing.
Thursday, July 26, 2007
Wednesday, July 25, 2007
Research on laundry business process
1)Operation with the customers
2)Goods suppliers
3)Products and services
4)Sales and marketing
After doing some research, here some of their business process that involve in Laundry System.
1)Laundry Services (Customer send their clothes )- Wash,Dry,Iron
2)Selling - Hanger, accessories, etc.
3)Ordering - Order equipments, accessories, etc.
4)Marketing - Promotion, supplier, etc.
5)Financing - Account management
6)Technical Services - Provide a technical services such as repair the washing
machine.
Business Process of Car Accessories
1- selling
2- ordering
3- marketing
5- car services
6- installing accessroies
Tuesday, July 24, 2007
Business processes of a pet shop
--> customer
--> shop's owner (veterinar,sales person)
--> suppliers
Some of business processes involve in a pet shop:
--> selling (food,accessories,pet)
--> marketing (advertise via newspaper,internet)
--> ordering (order product from supplier)
--> accounting (invoice,account statement,bill,stock)
--> pet vaccination service
--> pet diet and health consultation
--> pet sitting service
--> pet grooming service
--> pet day care service
--> pet photography service
Research on bakeries business process
Find some information on how bakeries manage their business process, including their operation with the customers, suppliers, products, sales and marketing.
Divide task among team members
Each member is given to a specific task. In which each of them need to do a research on certain topic. Here is the detail:
Norshafawati bt Kamarozaman (TT075869) – Pet shop
Syakirah Mohd Salleh (TT074318) - Bakery
Siti Zubaidah Mohd Hassan (TT074313) - Grocery
Nurul Ayu Abu Jalil (TT076747) - Laundry
Mohammed Omer (TT075134) – Car accessories shop
We need to come out with a list of business processes involve in the topic we've got.It helps us to understand the subject better then later we can make explain to other members.Besides that,we need to identify at least 2 locations of the nearest subject so that it will be easier to arrange an appointment and then ask for their permission to be the subject of our case study.
Research on business process of grocery
Do the research on grocery business process. Find out some information about how grocery shop manage their business process including their operation with the customers, goods suppliers, products and services, sales and marketing.
Wednesday, July 18, 2007
Create Blog
Team Member's :
Norshafawati bt Kamarozaman (TT075869) - Group Leader
Syakirah Mohd Salleh (TT074318)
Siti Zubaidah Mohd Hassan (TT074313)
Nurul Ayu Abu Jalil (TT076747)
Mohammed Omer (TT075134)
Monday, July 9, 2007
Progress Report for Week 6-8
--> divide task among team members: create temlates
--> WHAT, WHERE, WHEN --> Tasya & Siti
--> WHO --> Ayu
--> WHY --> Omer
--> HOW --> Atie
--> group discussion in class: 15/8/2007
--> complete Chapter 3:
Business Process Redesign
--> prepare slides for Presentation 2: 4/9/2007
--> Presentation 2: 5/9/2007 - 12/9/2007